Shipping Policy

Thank you for shopping at Lady Nia's Designer Wigs. We aim to deliver your order as quickly and securely as possible. Please read our shipping policy below.

1. Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).

  • Custom wig orders may take 7–14 business days to prepare before shipping.

  • Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Timeframes

  • We offer standard and expedited shipping via USPS, UPS, or FedEx.

  • Standard shipping typically takes 3–7 business days within the U.S.

  • Expedited shipping takes 1–3 business days depending on your location.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on your address and selected delivery method.

  • Free shipping may be available on select orders or promotions.

4. International Shipping

  • Currently, we do not ship outside the United States.

5. Delays & Lost Packages

  • We are not responsible for delays caused by the carrier, weather, or incorrect addresses provided by the customer.

  • If your package is lost in transit, contact us at ladynia.designerwigs@yahoo.com and we will help file a claim.

6. Address Accuracy

  • Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Tracking Your Order

  • A tracking number will be provided once your order has shipped. You can track your order through the carrier’s website.

Need Help?
Lady Nia's Designer Wigs
Drevelyn Matilda Minor, CEO/Owner
Email: ladynia.designerwigs@yahoo.com
Phone: (469) 678-1739 or (469) 678-4067
Website: www.ladyniadesignerwigs.com